Policies and Procedures

Pro Forma

The links below open Microsoft Word documents that can be edited for your own use

• Health Service Policy :Health Service Principles & Philosophy; Access and Equity; Appointments:Client Rights & Responsibilities; Client Services; Home Visit Policy; Quality Services; Annual Report; Annual Planning.
• Medical Records
• Client Access to Personal Clinical Files
• 3rd Party Access to Clinical Files
• Medicare Numbers Application & Renewal
• Medicare Numbers for Newborns
• Medical Equipment Maintenance & Service Register
• Motor Vehicle and Transport Policy
• Motor Vehicle Checklist
• Motor Vehicle Safety Restraints
• Motor Vehicle Purchase & Replacement
• Communications: Telephones; Radios; Letters; Mail; Faxes;Accessing the Internet; Use of Media.
• Housekeeping Policy :Cleaning;Security; Keys; Repairs & Maintenance; Stationary Supplies; Pest Control.
• Staff Meetings & Agenda
• Substance Use
• Visitors to the Health Service (Student Placement; Presence of 3rd Party in Clinic Consultation)
• Aboriginal Health Workers (AHW Initial Client Assessment Policy; Two-Way Learning; Cultural Roles; AHW Training; New AHWs)
• Confidentiality (Staff; Health Board; Procedures to Facilitate Confidentiality; New Staff & Health Board Confidentiality Statement)
• Mandatory Reporting
• Complaints (Legal Obligations; Complaints Procedure; Harassment & Discrimination Procedure)
• Emergencies :Numbers; Fire; Bushfires; Disasters;Snakes & Crocodiles; Cyclone Plan; Debriefing
• Emergencies: Medical & Psychiatric
• Emergency Health Service Evacuation Procedure
• Intellectual Property Copyright of Artwork)
• Conference & Workshop Involvement
• Attending a Person in Custody
• Death/Sorry Business
• Domestic Family Violence
• Research :Policy; Ethics Committees; Health Board Approval; Applications;Ethical Considerations, Procedure
• Risk Management